CASE STUDY

How We Helped a Manufacturing Business Select the Right HRIS

Learn how Now Actually supported a complex workforce through HRIS consulting, system analysis, and implementation planning to improve adoption, reduce manual processes, and support long-term scalability.

INDUSTRY


WORKFORCE


Services

Termination

Key Outcomes

  • Improved workforce planning and recruitment confidence
  • Increased compliance confidence through tailor-made HR documentation

The Challenge: Why the Existing HRIS Wasn’t Working

The client had already invested in an HRIS but was only using basic payroll functionality, with minimal engagement across the broader workforce. The system had not been implemented in a way that created long-term value or workforce buy-in.

With a workforce made up of both blue- and white-collar employees, the business required an HRIS that could support operational complexity, workforce visibility, and scalable HR processes.

Key challenges included:

  • Fragmented systems that did not integrate with other critical business tools.
  • Low usability, resulting in poor adoption and reliance on manual processes.
  • Inconsistent and unstructured employee records, creating compliance and migration risks.
  • Lack of a centralised approach to HR documentation and data management
  • Previous negative experience with HRIS implementation, creating hesitation and low confidence in future rollout.

The business needed more than a new system. They needed clarity, structure, and confidence in making the right decision.


Our Approach: Independent HRIS evaluation process

We focused on removing guesswork and reducing implementation risk through a structured, independent process.

  • Current state audit: Reviewed existing systems, data integrity, documentation, and process gaps to understand the true baseline.
  • Future state definition: Workshopped what an effective HRIS needed to deliver based on workforce composition, operational needs, and business goals through consultation with the client.
  • Independent market analysis: Conducted unbiased research across HRIS providers, aligning functionality, usability, and integration capability to the client’s requirements.
  • Implementation readiness: Identified gaps in data structure and documentation to ensure the business was set up for a smooth and successful transition.

The Outcome: A fit-for-purpose HRIS decision and a clear way forward

From uncertainty and frustration, to a clear path forward. The client made an informed decision on a fit-for-purpose HRIS aligned with their operational needs.

Clearer decision-making

Our independent recommendations removed guesswork from the HRIS selection process, giving the business confidence that the chosen system aligned to their operational requirements.


Reduced implementation risk

Early identification of documentation, process, and data structure gaps helped prepare the business for a smoother implementation process.


Significanttime savings

The client avoided internal time investment researching and shortlisting HRIS providers.


Improved workforce adoption confidence

The selected software better supported engagement and usability across both blue- and white-collar employees.

Now Actually provided an independent review of what was
available in the marketplace. They assisted us in making an
informed decision.

This provided us with significant time but also gave us confidence in knowing we were selecting a system that is fit for purpose.

Who this is relevant for

This type of HRIS consulting support is particularly valuable for businesses that:

  • are unhappy with their current HR system,
  • rely heavily on manual HR administration,
  • are reviewing HR software providers,
  • need better system integration,
  • have low employee adoption of existing platforms,
  • or are preparing for HRIS implementation.

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